The controller of the personal data of the online shop Astieks is Astieks Komfort OÜ (registry code 11164957), located at Sarapiku tee 13, phone +372 6108444, email info@astieks.com.
Personal data are used to manage customer orders, deliver goods, analyze preferences, provide customer support, and enable the online store’s functionality.
Personal data are processed to fulfill customer contracts and comply with legal obligations such as accounting and consumer protection.
Data may be shared with Maksekeskus AS, transport services, hosting providers, and IT providers under contractual obligations.
Data is stored securely on EU servers (Zone Media OÜ). Only authorized staff and contracted processors have access, under strict security policies.
Users can access and update their data via account profile or customer support.
Consent-based processing can be revoked at any time by contacting customer support via email.
Data is retained as long as necessary for legal/accounting reasons or until disputes are resolved. Accounting data is stored for 7 years.
For data erasure, contact customer support. Requests are handled within 1 month.
Requests to transmit personal data are handled within 1 month after identity verification.
With your consent, we may send marketing messages via email/SMS. You can unsubscribe anytime or contact support to opt-out.
Disputes are resolved via customer support. Supervisory authority: Estonian Data Protection Inspectorate (info@aki.ee).